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Great Service

Its soooo important to keep your level of service consistent!!!  Once it slips your competitors will be hot on your heals!

Customers expect a high level of service. Regardless of the quality of the product or service your provide, they will not stay loyal to you on a long-term basis unless you treat them properly before, during and after a sale.

You need to consider how you communicate with your customers, how effectively you respond to their demands and how you gather and act on their feedback.

Its always worth remembering nobody has to give loyalty and unless they are 100% happy with you they will move on to your competitors with in a blink of an eye!!

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